Legal notice
Website User Service Agreement
Welcome to the official website of “KOVPET” (hereinafter referred to as “the Website”). Please read the following terms carefully before using our services.
1. Scope of Application
This Agreement applies to all your activities on this Website, including but not limited to account registration, shopping, and browsing information.
2. User Registration and Account Security
2.1 You must provide true and accurate personal information when registering, and update it promptly if there are any changes.
2.2 You are responsible for keeping your account and password secure. All activities under your account are deemed to be your own.
2.3 Please notify us immediately if you detect any unauthorized account use.
3. Rules of Use
3.1 You may not post, transmit, or share any illegal or inappropriate information via the Website, nor interfere with its normal operation.
3.2 Any unauthorized copying, resale, crawling, or commercial use of Website content is strictly prohibited.
3.3 We reserve the right to restrict or terminate your service if you violate this Agreement.
4. Changes, Suspension, and Termination
4.1 We may, at our discretion, change, suspend, or terminate the services. We are not liable for any losses caused but will give advance notice where possible.
4.2 In the event of force majeure (such as hacking, natural disasters, policy changes, etc.), we are not liable for interruption of service.
5. Intellectual Property
5.1 All content on the Website (including but not limited to trademarks, logos, images, texts, videos) belongs to the “KOVPET” brand or respective rights holders. Unauthorized use is prohibited.
5.2 Content uploaded by users must not infringe third-party rights. Users bear all related responsibilities.
6. Privacy Protection
See “Privacy Policy” for details.
7. Governing Law & Dispute Resolution
7.1 This Agreement is governed by EU law and the law of the Website’s jurisdiction.
7.2 Any disputes shall first be resolved amicably; failing that, either party may bring a claim before a competent court in the Website’s place of registration.
Sales Terms and Conditions
1. Data Collection
1.1 We collect personal information only with your consent or as permitted by law, including name, contact details, address, payment information, browsing behavior, etc.
1.2 Data is used for order fulfillment, customer service, marketing (with separate consent), and site optimization.
2. Data Storage and Security
2.1 We employ encryption and access controls to keep your personal data secure.
2.2 Data will be kept for the minimum period necessary for service provision or as required by law.
3. Your Rights
3.1 You have the right to access, correct, or delete your data, restrict or object to its processing, and request data portability.
3.2 You can exercise these rights at any time via “Contact Us” and opt out of marketing communications.
4. Data Sharing and Cross-border Transfer
4.1 We do not disclose your personal information to third parties except with consent or as permitted by law, and only as necessary for order fulfillment.
4.2 If data is transferred outside the US, we implement legally mandated safeguards.
5. Cookies Policy
5.1 We may use cookies and similar technologies to enhance your experience. You can refuse or delete cookies via your browser.
6. Policy Updates
6.1 Updates will be publicly posted on this page. Major changes will be communicated as appropriate.